CRM tools do not equal CRM
Image by holeymoon via Flickr CRM tools do not equal CRM (yes…I know…I’ve said it twice…but it IS important). For the geeks out there, let me spell it out for you too – CRM tools != CRM. Or perhaps if...
View ArticleLinks for August 29 2010
Social Software Needs to Be a Layer, Not a Feature, In the Enterprise by Eugene Lee on Enterprise Social Software Blog | Socialtext Quote: We believe we can avoid the fate of information silos by...
View ArticleThe first step into the cloud
Last week, I had a conversation with a CIO of a mid-sized firm. The organization has been struggling with incorporating the cloud into their technology plans. Our conversation was centered around the...
View ArticleCRM tools do not equal CRM
Image by holeymoon via Flickr CRM tools do not equal CRM (yes…I know…I’ve said it twice…but it IS important). For the geeks out there, let me spell it out for you too – CRM tools != CRM. Or perhaps if...
View ArticleLinks for August 29 2010
Social Software Needs to Be a Layer, Not a Feature, In the Enterprise by Eugene Lee on Enterprise Social Software Blog | Socialtext Quote: We believe we can avoid the fate of information silos by...
View ArticleThe first step into the cloud
Last week, I had a conversation with a CIO of a mid-sized firm. The organization has been struggling with incorporating the cloud into their technology plans. Our conversation was centered around the...
View Article
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